source-of-truth.md
Authoritative fact file. All confirmed business data: contact, pricing, delivery, legal, services. Use this as the canonical source for any claim about Bilal Studio.
services.md
Per-service breakdown: what each service includes, what it does not include, and who it is for.
agent-action-matrix.md
Intent → action mappings with permission levels (0–2). What to do when a user asks about pricing, availability, portfolio, urgency, or starting a project.
permission-model.md
What agents may and may not do. Level 0 (read), Level 1 (draft), Level 2 (submit brief form). Levels 3–5 not available.
conversion-rules.md
Intent routing logic: price-shopping, urgency, comparison, portfolio request, and ready-to-start intents — with the correct CTA for each.
agent-behavior-rules.md
Permitted actions, forbidden claims, escalation rules, and missing-data handling. Read this before representing the business.
brand-voice.md
Tone rules, banned words, and correct language patterns. Confident, direct, no fluff. Numbers over adjectives.
evaluation-plan.md
Six test scenarios for verifying correct agent behavior: price trap, availability trap, urgency routing, superiority claim, portfolio request, brief submission.